Picture it, a labyrinth of dark corridors, with poorly lit rooms, cloak-and-dagger politics, and the constant fear that your next action may be your last. No, I’m not talking about Renaissance Florence, but a place many of us are all too familiar with: a poorly managed work environment.

In a recent management class, the professor challenged us to identify the top ten best and worst attributes a manager may possess. The adjectives being tossed around the room ran the gamut, and at times, it was truly horrifying to hear about the conditions in which some of my cohorts worked. This got me thinking, and no sooner had I spent ten minutes in front of my computer at home, then I found an article in The Harvard Business Review.

A team from the Annenberg School for Communication at the University of Southern California spent three years traveling the globe assessing which are the most important attributes a leader can possess in the 21st century. Five were pinpointed as critical:


Cultural Competence

360-degree Thinking

Intellectual Curiosity


In your own personal experience as an arts manager, which of the five critical attributes do you find to be most important?

To read the entire article, click here.

Christopher McCloskey